SO I’m begining to understand why people drive to Canada to get their prescriptions refilled. Today I ran out of my “dried frog pills” , and need a refill. So I call it in to myu local pharmacy. Hell, the bottle says refills until Feb 2007, so no worries, right?
Pharmacy calls us, with information that our insurance company has denied the refill – we have to MAIL ORDER refills after the second one.
So JUST IN CASE I ask what “retail” is on 30-days worth….$120. $4/pill. Whoa. Time to call the insurance company.
After navigating the voice prompts  I talk to a human being . Who directs me to another phone number. After navigating *THAT* phone tree  I talk to another human being . Who says there is no “educational waiver”  for our plan, and that she needs to talk to my Employer to get approval for a one-time exception to the policy.
My INSURANCE COMPANY needs approval from my EMPLOYER for me to get a refill from my LOCAL pharmacy.
No wonder people drive to Canada. Not only does it appear to be under $1/pill on NAME BRANDS, it’s a lot easier to just pay out of pocket….and I’d almost rather face customs.
 For those who don’t get the Pratchett reference, my anti-depressants.
 I ahve Voice Recognition Systems without key prompt availability
 No, really, an actual person
 This one, at least, accepts button presses
 i.e. “Customer didnt’ read the fine-fine-fine-fine print on page 437 of the HR manuall like they were supposed to”